Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor learning experiences and enhance our services.

Personal Information

We obtain data you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages you visit, time spent in different sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and assess site performance. You can manage cookie preferences through your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us provide high-quality educational content and keep our drawing platform running smoothly. We are devoted to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across levels, and tailor learning recommendations based on your artistic interests and capabilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us reply to inquiries, send important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and create new content that addresses common challenges. This analysis is performed in aggregate to protect individuals’ privacy while enhancing our educational approach.

Legal Compliance

Under certain circumstances, we may use or disclose your information to comply with applicable privacy laws in Canada, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We impose strict controls on how your information is shared and treat privacy with seriousness in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist with platform operations, payments, emails, and customer support. These providers access only what is needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If DawnFieldMoon participates in a merger, acquisition, or sale of assets, your personal information may be moved as part of that transaction. We will notify you by email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes cases involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We typically provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account removes access to your course progress and stored artwork.

Marketing Communications

You may opt out of our marketing emails at any time using the unsubscribe link in each message or by reaching out to us directly. You will still receive essential notes about your account and course enrollment.

Cookie Management

Most web browsers allow you to manage cookies via their settings. You can choose to accept all cookies, block some types, or receive alerts before cookies are saved. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or settle disputes. Account data is typically kept for several years after closure, while progress records may be retained for educational purposes.

International Transfers

Although our main operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and adherence to Canadian privacy law requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we place special emphasis on safeguarding the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal data. Parents or guardians can review their child's information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal data we have collected from their child, request deletion of this information, and refuse further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect shifts in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our website.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy shows when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.